China Human Rights Net > News > Focus > Spring Festival Travel Rush in 2012 > Train Ticket Purchase

Glitches hamper Web sales of train tickets

From : China Daily

A man tries his luck buying a ticket at the Beijing Railway Station on Friday. Sales of tickets for the peak travel season of the Spring Festival started with long lines in stations. (Photo by Wang Jing / China Daily)

BEIJING, Dec. 31, 2011 -- The railway system's online booking system has begun to show its vulnerability - and at times has been unable to issue tickets that were paid for - as the massive wave of travelers during Spring Festival approaches.

A netizen named "Ameng" said he booked and paid for two tickets for train K932 on the website. A message from the bank informed him the payment was successful, but the booking website showed he had not paid and canceled the order.

So far, at least 400 netizens have joined online discussions to swap unfortunate stories.

The Ministry of Railways said on Friday that it is aware of the problem and is working on it.